Primary Stakeholders
SRUBA identified the primary stakeholders following dependency, responsibility, influence, diverse perspectives, and tension. The primary stakeholders were identified as seven types: employees, clients, suppliers, banks, government, shareholders/investors, and community.
Stakeholders Communication
Shareholders
Investors are supporters of the company. The company should protect their rights and treat all investor fairly, and ensure that investors have the rights to be fully informed about, participate in, and make decisions on significant matters concerning the company.
Concern Issue
- Regulation
- Compliance
- Business Ethics
- Economic
- Performance
- Risk Management
Communication Channel
- Public Information Observation Station: Irregular
- Monthly and Quarterly Financial report: Annually
- Shareholders Meeting: Annually
- Institutional investors’ conference: Irregular
- Official Website: Annually
- Tel • E-Mail: Annually
Contact Person
Speak Person E-Mail: queen.chung@siruba.com
Employees
Employees are the indispensable foundation of the company. The company promises to provide a healthy and diverse development environment, enabling employees to work wholeheartedly.
Concern Issue
- Business Ethics
- Economic Performance
- Employment Relations
- Education Training
- Regulation Compliance
- Occupational Health and Safety
- Product Safety and Liability
- Human Rights Policy
Communication Channel
- Labor Conference: Quarterly
- Employee Grievance Email: Irregular
- Employee Welfare Committee Meeting: Monthly
- Manager Meeting: Irregular
- Department meetings and performance interviews: Regular
- Company internal announcement: Irregular
- Safety and Health Committee Meeting: Quarterly
Contact Person
Human Resources E-Mail: kaulinhr@siruba.com
Clients
Customers are the main source of revenue for the company, and the company regards product quality, safety, and after-sales service as the highest commitment to customers. Maintaining high customer satisfaction with the company helps improve customer recognition of the company.
Concern Issue
- Sustainable Supply Chain
- Regulation Compliance
- Information Security
- Customer Service
- Product Safety and Liability
- Business Ethics
- Economic Performance
- Occupational Health and Safety
- Risk Management
- Waste Management
- Energy Management
Communication Channel
- Client Meeting: Irregular
- Customer satisfaction survey: Irregular
- Customer Audit: Annually
- Client Questionnaire: Irregular
Contact Person
Service E-Mail: sirubatw@siruba.com
Suppliers
Investors are supporters of the company. The company should protect their rights and treat all investor fairly, and ensure that investors have the rights to be fully informed about, participate in, and make decisions on significant matters concerning the company.
Concern Issue
- Regulation
- Compliance
- Business Ethics
- Economic
- Performance
- Risk Management
Communication Channel
- Suppliers/ Outsourcers Meeting: Irregular
- Instructions for Contracting Safety and Health: Irregular
- Supplier/ Outsourcer Audit: Annually
- Supplier Questionnaire: Irregular
Contact Person
Service E-Mail: sirubatw@siruba.com
Community
The goal of promoting sustainable work is to contribute to social prosperity and enhance positive social influence through feedback.
Concern Issue
- Local Society
- Regulation Compliance
- Climate Change
- Response
- Energy Management
- Waste Management
- Water Resource Management
Communication Channel
- Community meetings Donate to public welfare activities: Irregular
Contact Person
Service E-Mail: sirubatw@siruba.com
Banks
Banks are major source of operating funds. Close communication and interaction with banks helps the company to maintain a steady competitive operational funding and ensures sustainable development.
Concern Issue
- Economic Performance
- Regulation Compliance
- Energy Management
- Social Participation
- Climate Change Response
Communication Channel
- Visiting the Bank: Irregular
Contact Person
Speak Person E-Mail: queen.chung@siruba.com
Government
Government monitoring agencies oversee and verify companies’ compliance with various regulations.
Concern Issue
- Regulation Compliance
- Information Security
- Business Ethics
- Corporate Governance
- Occupational Health and Safety
- Energy Management
- Waste Management
- Social Participation
- Climate Change Response
Communication Channel
- Public Information Observation Station: Irregular
- Evaluation of Corporate Governance: Annually
- Investigation of Competent Authority: Annually
- Policy Advocacy Meeting: Irregular
- Official Correspondence: Irregular
Contact Person
Speak Person E-Mail: queen.chung@siruba.com